NABEUL
------------------------- Career Objective-------------------------------------------------------------------------------------------
My ambition is to pursue a professional experience in the tourism industry and hotel management and contribute to the success of a dynamic and innovative organization. Moreover, develop my professional skills and leadership.
--------------------------SKILLS & Knowledge TASKS-----------------------------------------------------------------------
• 1 year experience as Assistant Front Office.
• Fluent in spoke in Spanish, French, English, Italian, German, and Arabic
• Excellent organizational skills, innovative, creative and influential.
• Effectively and professionally handle Guest problems and complaints.
• Leader in displaying outstanding hospitality skills:
• strong organization, communication skills and working according to deadlines.
• Ability to train and develop team members.
• Ability to work effectively in a team environment and take initiative.
• Previous European experience .
• Patience and understanding of different cultures .
• Computer skills (e.g. word processing and spreadsheet).
• Experience with Hotix, Sigma, ArabSoft, Opera or Fidelio highly .
Accueil clients prise de réservation par e-mail téléphone et courrier ;
Agencement des chambres, commercialisation des prestations de l’hôtel et restaurant.
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Les Langues parler:
Arabe : maîtrisé ,langue maternelle.
Français : Niveau avancé lu, écrit, parlé .
Anglais : Niveau courant.
Allemand : niveau moyenne(séjour en Suisse).
Italien : bonnes notions ( séjour en Italie ) , Espagnol : quelques notions .
Mes compétences :
Business Process Management
