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Sensimar Medina Gardens
- General Manager
2018 - maintenant
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Anezi Tower Agadir
- Deputy General Manager
2016 - maintenant
First target is to implement a new product and new standards in the property that will meet the guests need and improve the quality of the service and the business
In charge of all day-to-day Operational Departments, Sales and Marketing, Finance, Human Resources, Front of House. Assist the GM for the overall responsibility for managing both the revenue and cost elements of the hotel’s income statement.
Ensure accommodation business targets for revenue, occupancy and profit achieve or exceed the hotel budget working with sales team
Follows up and management of the existing client’s portfolio
Representation of the property during the international fairs of tourism.
Negotiation and signature of the contracts with the various Tour Operators and travel agencies.
Prepare the monthly management report: reports on sales performance, market analysis, competition, market trend. Ability to identify and employ latest strategies and trends to meet sales targets and achieve results
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Destination Touristic Services
- Destination Manager
2013 - 2016
Managing Director for the destination of Tunis, Nabeul and Hammamet of the Travel Agency Destination Touristic Services
Destination Touristic Services « DTS » is a Travel Agency who belong to the second biggest German TTOO « Der Touristik » Rewe Group (represented with its different brands ITS, Jahn Reisen, TravelIx…». Der Touristik is the TTOO leader for the destination Tunisia. DTS is present in all the destinations programmed by Der Touristik (Spain, Greece, Egypt, Bulgaria, Hungary, Turkey…)
DTS is also the incoming and the representing Travel Agency of other TTOO : Luxair Tours, Dertour, Urlaub’s Tour, Jet2Holidays, Kuoni, Tunisia Tours.
Develop and suggest to the General Management the Sales strategy
Identify strategic orientations, the objectives and the Action plans
Responsible for managing the guests flow sent by the different TTOO to the destination (Bookings, assistance, transfers, excursions, relocation ...)
Key-account for all the offline TTOO.
In charge to seek for special offers in adequacy of the filling status of TTOO flights
Assist the Contracting Manager of the represented TTOO during their mission and assisting them for product selection
Signature of contracts on behalf of the agency and on behalf of some represented TTOO
Airport Control Agents
Establishment of a weekly report to the General Management
Permanent contact with all hotel partners, TTOO ...
Represents the company during the International fairs in Europe
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Odyssée Resort Zarzis Thalasso & Spa Oriental
- Sales & Marketing Director
2010 - 2013
In charge of the Marketing and Sales Department of the property Odyssee Resort Zarzis Thalasso & Spa Oriental a 4 stars hotel with an integrated Thalasso & Spa Center and a Congress Center.
In charge of the developing of the marketing strategy
Conception of the various marketing supports being used to promote the property.
Follows up and management of the existing client’s portfolio
Representation of the property during the international fairs of tourism.
Negotiation and signature of the contracts with the various Tour Operators and travel agencies.
Developing marketing and sales programs for the promotion of the property’s different products among the local market.
Develop the online business: website, online TTOO, GDS…
Answer the various requests for quotation for groups or MICE.
Prepare quarterly and yearly budget for the sales department and maintain effective budget control of sales.
Computes monthly occupancy forecasts
Prepare the monthly management report: reports on sales performance, market analysis, competition, market trend. Ability to identify and employ latest strategies and trends to meet sales targets and achieve results
Ensured the the management of the property during the season 2012
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Groupe Sangho
- Sales & Marketing Director
2003 - 2010
Sales and marketing responsible of 05 hotels in Tunisia:
- SANGHO SYPHAX SFAX a business hotel in Sfax (4*; 260 beds).
- SANGHO CLUB ZARZIS a balneal hotel club (3*; 1000 beds)
- SANGHO VILLAGE DJERBA a balneal hotel club (3*; 600 beds)
- SANGHO PRIVILEGE TATAOUINE a charming hotel in Tataouine (3*+; 200 beds)
- Sahara Palace Nefta (5*)
- Restaurant Le Pirate Sidi Bou Saïd
Take part in collaboration with the Head office of the Group in the determination of the objectives and the strategy of the chain.
Take part with the Hotels Directors and the Head office of the Group in the installation of a sales strategy according to the traced objectives.
Prepare quarterly and yearly budget for the sales department and maintain effective budget control of sales.
Prepare in collaboration with the Hotels Directors of the monthly management report of each property: reports on sales performance, market analysis, competition, market trend. Ability to identify and employ latest strategies and trends to meet sales targets and achieve results.
Prospecting new clients in foreign markets.
Develop the online business: website, online TTOO, GDS…
Follow up and management of the existing client’s portfolio of the group.
Developing of marketing programs for the promotion of the company’s products among the local market
Managing customer’s portfolio: individuals, corporate, tour operators, etc
Intervening in collaboration with the Hotels Directors and the head office for the improvement of the quality of the services.
Representation of the various properties of the group during the international fairs of tourism.
Negotiation and signature of the contracts of allotement and collaboration with the various Tour Operators and travel agencies.
Conception of the various supports marketing being used to promote the various properties of the Group.
Answer the various requests for incentive quotation for groups
Ensure the interim of the management of the properties
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Groupe Sangho
- Deputy Sales & Marketing Director
2001 - 2002
Sales responsible of 05 hotels in Tunisia.
- SANGHO SYPHAX SFAX a business hotel in Sfax (4*; 260 beds).
- SANGHO CLUB ZARZIS a balneal hotel club (3*; 1000 beds)
- SANGHO VILLAGE DJERBA a balneal hotel club (3*; 600 beds)
- SANGHO PRIVILEGE TATAOUINE a charming hotel in Tataouine (3*+; 200 beds)
- L’Etape Sangho Medenine (2 stars; 100 beds)
- Restaurant Le Pirate Sidi Bou Saïd
Take part with the Hotels Directors and the Head office of the Group in the installation of a sales strategy according to the traced objectives.
Prepare quarterly and yearly budget for the sales department and maintain effective budget control of sales.
Prepare in collaboration with the Hotels Directors of the monthly management report of each property: reports on sales performance, market analysis, competition, market trend. Ability to identify and employ latest strategies and trends to meet sales targets and achieve results.
Prospecting new clients in foreign and local markets.
Follow up and management of the existing client’s portfolio of the group.
Programming marketing programs for the promotion of the company’s products among the local market
Managing customer’s portfolio: individuals, corporate, tour operators, etc
Representation of the various properties of the group during the international fairs of tourism.
Negotiation and signature of the contracts of allotement and collaboration with the various Tour Operators and travel agencies.
Answer the various requests for incentive quotation for groups
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Groupe Sangho
- Internal Auditor
2000 - 2001
Settling audit and control of all internal procedures.
Settling procedures for every hotel of the group: buying, food and beverage costs and revenues, management of rooms’ costs and revenues, staff costs and internal processing of information.
Establishing a central buying center for the group.
Controlling accountancy.
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Groupe Sangho
- Sales Manager
1999 - 2000
Assisting the group’s Sales and Marketing Director and responsible for the local market.
Management of the existing portfolio of the group: corporate, public associations and DMCs.
Prospecting new clients on the local market.
Developing new products to suit the local market’s needs.
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Hôtel L'Ecrin Yasmine Hammamet (Sandra Club)
- Management Auditor
1999 - 1999
Elaboration of the budget and in charge of the financial department of the hotel.
In charge of the financial department of the hotel.
Setting of the audit processes and controlling of their good application.
Take part in the inventories of stocks.
Preparing the management ratios.
Preparations of the reports/ratios of the management control
