Hatit MANEL

En résumé

Entreprises

• Tunisie Telecom - Marketing Manager

  2013 - 2016 : Marketing Manager for international and Roaming service (DATA and Voice)
  * Determining marketing objectives and planning annual budgets. ;
  * Planning marketing activities in conjunction with company's growth plan and working out strategies to execute the plan. ;
  * Media Planning as per the budget. ;
  * Excellent writing, editing and proofreading skills ;
  * Knowledge of online content strategy and creation ;
  * Write clear and concise copy for ads, publications, Flyers, social media, Bulk SMS, radio spot with a distinct voice to inform and engage target audiences, and ultimately convince to purchase our products ,offers and service. ;
  * Collaborate with the team for ATL and BTL campaigns marketing. ;
  * Managerial activities (hierarchical or functional management):
  * Manage, train a team of product managers around the objectives of the service ;
  * Set the objectives and evaluate their degree of achievement ;
  * Ensure adherence between the product manager team ;
  * Getting marketing collaterals, advertisements developed to help the co. meet its target. ;
  * ;

• Tunisie Telecom - Product Manager Marketing

  2010 - 2013 * Developed and implemented signage and marketing instructions and process for all store's sales & promotions ;
  * Facilitated contests and promotions, including the Models Wanted campaign supervised art direction and photo shoots ;
  * Wrote and implemented internal communications within brands and across enterprise ;
  * Excellent writing, editing and proofreading skills ;
  * meet weekly and monthly targets that are set by roadmap and C.O ;
  * Improved time to market offers.
  * Hardworking to achieve the target given ;

• Tunisie Telecom - Customer Service Assistant

  2008 - 2010 * helping ,advice and assisting customers ;
  * Answering and offering informations and solutions or customers. ;
  * Telephone reception and processing of complaints. ;
  * Making outgoing call to advertise our products and promotions. ;
  * Making outgoing calls to find out customer satisfaction. ;

• Biat Tunisie - Bank cashier

  2002 - 2002 * Offering excellent service to customer
  * Daily cash and cheque handling . ;
  * Ensuring that the tills balance up at the end of the day. ;

Formations

• Bourguiba School (Tunis)

  Tunis 2003 - 2007 Diploma

• Ecole Supérieure Des Sciences Économiques Et Commerciales De Tunis (ESSECT)

  Tunis 2000 - 2008 Financial econonics and banking
  
  Obtained Bachelor in Economics, specialty Financial Economics and Banking. ;

• Sadiki Secondary School (Tunis)

  Tunis 1996 - 2000 Baccalaureate Degree

Réseau

Pas de contact professionnel