RETROUVEZ GRATUITEMENTRésultat européenne au Mans.
Business and technical partner with more than one decades of experience in the management of effective IT Client Support Services first in France, Spain, Italy and UAE in a global acting company.
- Collaborative leader with the ability to execute on stated objectives and strong customer service orientation, high creative will, deep understanding of market trends and high affinity for technology.
- More than 10 years of experience in the management of international and interdisciplinary teams.
- Successful implementation of new Site in Dubai and its extension 2 years after.
- Design and implementation of a new concept user oriented “Open Doors” which improves the IT knowledge for the users and improve their productivity.
- Experienced in managing budget and in remote vendor governance.
- Deep knowledge of IT Hardware, Infrastructure, Peripherals- and Standard Software Application.
- ITIL V3 certified
Mes compétences :
Gestion budgétaire
Stratégie
Gestion de prestataires
Conduite du changement
Business
Amélioration de process
Gestion de la relation client
Gestion de projet
Formation
Gouvernance d'entreprise
Microsoft Windows
ITIL
Futures Operations