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Francesco RINALDI PASQUALI

MARSEILLE

En résumé

Mes compétences :
Customer Relationship Management
eCommerce
Microsoft Word
Microsoft PowerPoint
Microsoft Outlook
Microsoft Office
Business Development
Team Management and Training
Tourisme
Business Objects
Tour operator
Communication online
Omniture
E-business
People development
Travel agency
International sales
CRM / eCRM
Online marketing strategies
Hospitality

Entreprises

  • VENERE.COM - Head of Sales & Marketing

    2015 - 2016 Part of the Leadership team of the Venere Brand, an Expedia Inc. Hotel Business, I was in charge of Sales and Marketing worldwide for the travel agencies channel and had to ensure the teams deliver results for sales growth, client retention and marketing development. Main areas of responsibilities were:
    - Pushing to protect and grow multimillion-euro business
    - Internal and external sales and marketing force management through positive and inspiring leadership
    - Development, roll out and maintenance of new product, solutions and tools

    Some key achievements:
    - I have built and executed a 3-year strategic plan for Venere.com, including International growth strategy, brand investments, product innovation, data and loyalty strategy
    - I have increased the number of new clients across the world by thousands, +30% each year
    - I have coordinated this business through an internal team and partners located in the US, Canada, Mexico, United Kingdom, France, Spain, Germany, China and Japan
  • VENERE.COM - Senior Marketing Manager, Agence de Voyage & Responsable du business

    2012 - 2015 In charge of Travel Agency business for the Venere Brand. I developed operations and strategic initiatives working with all functions (Product, Sales, Supply, Brand) and multiple counterparts in Expedia Inc.
  • VENERE.COM - Channel Manager

    2010 - 2012 Managed the Travel Agency business with a wide range of activities and projects including:
    - Managing new and existing partner relationship with major clients
    - Trade shows organization
    - E-newsletter and CRM
    - Optimizing marketing spend
  • VENERE.COM - Sales Executive

    2008 - 2010 Supported the Travel Agency business through various tasks and activities, including:
    - Portfolio stimulation, through themed Newsletters, channel communications via email and phone calls
    - On-site market visits to clients and telemarketing campaign providers, for training and support purposes
    - Business trips to attend industry fairs (TTG Rimini, WTM London, FITUR Madrid, BIT Milan and ITB Berlin)
  • VENERE.COM - Market Manager – South Africa & Asia Pacific, UK, UAE, Italy

    2007 - 2008 Developed the Asia Pacific and South African supply markets:
    - Develop and sustain strong partner relationships by delivering superior consulting services through regular partner contact and delivering value-added services
    - Represent Venere in various markets, build company profile with key local influencers (e.g. tourism bureaux, hotel associations, etc.) and provide expertise to the local industry
    - Work continuously with hotel partners to maximize the production potential from their participation in the Venere marketplace
  • VENERE.COM - Copywriter, Translator and Photographer

    2006 - 2007 - Copywriting and localizing Venere website and applications and associated content from English into their native language
    - Co-ordinate with Lodging Partners, Media, Customer Service, Localization teams and the client to create web pages for Venere website
    - Business trips to Brussels, Amsterdam, London and Milan to run photo shoots
  • JHBS Ltd - Chef de Projet

    2003 - 2006 - Managing B2B projects in the EMEA region for various clients
    - Resourcing the right candidates to support projects
    - Training and coordinating an international team of up to 10 individuals

Formations

  • Université De Cambridge (Chippenham)

    Chippenham 2002 - 2003 Associate Degree
  • Instituto Santa Maria (Rome)

    Rome 1992 - 1996 diplôme d'études scientifiques

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