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Raya FRAOUA

BEN AROUS

En résumé

Mes compétences :
E-commerce
Analyse financière
Audit
Business development
Autonomie professionnelle
Intelligence économique
Communication
remote computer administration
manage a project
interpersonal skills
financial management
Value at Risk
Six Sigma
Scientific Analysis
Risk Management
Portfolio Administration
Operating Systems
Microsoft Word
Microsoft Windows
Microsoft PowerPoint
Microsoft Excel
Microsoft Access
Internet
IP
Human Resource Management
HTML
Computer system design

Entreprises

  • Institute of Nursing Sciences of Tunis - Professor of management and entrepreneurship

    2011 - 2011 nd
    - Teaching students of the 2 year in Higher Institute of Nursing Sciences of
    Tunis.
    - Preparing courses on both disciplines: management and entrepreneurship. ;
    - Preparing exams, correcting them and give final result to participate on the
    students admission
    - Ensuring follow up of students level ;
    - Preparing materials and subject matter for scheduled lessons
    - Establishing and organizing work with both students and teachers

  • Hewlett Packard - Technical Solutions Support Assistant

    COURTABOEUF 2010 - maintenant Making Customer support for HP desktop and workstations users ;
    - Analyzing technical issues ;
    - Setting hardware and software solutions of the computer equipment and
    guaranteeing a customer satisfaction
    - Working with customers from different nationalities and cultures ;
    - Ensuring quality standards by engagement on finding solutions for different
    problems.
    - Resolving software, hardware and network related issues by phone ;
    - Drafting follow-up and launching appropriate services ;
    - Organizing social activities like visiting Hospitals or collect donations to people
    in need under the aegis of HP Community Global Engagement

  • Teleperformance - Commercial sales

    Asnières sur Seine 2004 - 2009 Remote Troubleshooting services for wanadoo, orange and BELL CANADA
    customers from France and Canada.
    - Assistance and remote computer administration ;
    - Remotely setting up operating systems and utilities for Orange customers
    - Processing billing records and corresponding problems.

  • banque centrale de tunisie - Stagiére

    2003 - 2003

Formations

  • Centrale University (Tunis)

    Tunis 2011 - 2012 Diploma

    Diploma in business English
    Bourguiba school diploma 3rd year English
    AMIDEAST (business English )

  • Fsegt (Tunis)

    Tunis 2010 - maintenant Doctor oF FINANCE

    Subject:'' Integration, Convergence and Contagion:
    Implications for portfolio management.''

    - The contagion phenomenon.
    - Financial Contagion.
    - Stock returns; Volatility...


    PhD student, Faculty of Economics and Management of Tunis - Tunisia
    Member of the International Finance Group-Tunisia (www.ifgtunisia.org)

  • WILSON LEARNING (Tunis)

    Tunis 2010 - 2012 Customer satisfaction

  • Ecole Supérieure Des Sciences Économiques Et Commerciales De Tunis (ESSECT) (Tunis)

    Tunis 2008 - 2008

  • School Of Economics And Commerce Of Tunis (Tunis)

    Tunis 2007 - 2008 Higher

    audit
    - Risk management
    -Finance
    - Assurance

  • Fsegt (Tunis)

    Tunis 2007 - 2009 MASTERE EN ECONOMIE

  • Faculty Of Economical And Management Sciences Of Tunis (Tunis)

    Tunis 2007 - 2008 Master

    Field: economy and international finance( EFI)
    -Estimating hedged portfolio value-at-risk
    -Subprime market crash.
    -Emergent market.
    - Value-at-risk; Hedge ratios...
    -Exchange rate...

    Subject :'' international diversification of portfolios and financial
    integration: home bias''

  • Essec

    Tunis 2007 - 2008 Master in risk management

    Higher School of Economics and Commerce of Tunis

    -audit
    - Risk management
    -Finance
    - Assurance

  • Bourguiba School (Tunis)

    Tunis 2005 - 2006 diploma

    AMIDEAST (business English )

  • Fsegt (Tunis)

    Tunis 2001 - 2004 MAITRISE EN FINANCE

  • Fsegt (Tunis)

    Tunis 2001 - 2009 mastere en finance

    preparing for leadership-for individual contributors and team leads
    Personal Development and Leadership program

  • Faculty Of Economical And Management Sciences Of Tunis (Tunis)

    Tunis 2000 - 2004 Diploma

    Subject :'' hedging techniques of exchange rate''

  • Ibn Rachik School (Tunis)

    Tunis 1995 - 1999 Baccalaureate Degree

    Course of study: mathematical science

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